Privacy Policy (Updated: August 3rd, 2025)

At Carlton The Mechanic LLC, your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our views and practices regarding your personal data.

1. INFORMATION WE COLLECT

We may collect personal information that you voluntarily provide to us when using our services, including but not limited to:

• Name, contact information, and email address
• Vehicle information necessary for providing services
• Payment and billing information
• Communications and messages you send to us

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:

• Provide, operate, and maintain our services
• Process transactions and send related information, including confirmations and invoices
• Respond to your comments, questions, and requests
• Send you technical notices, updates, security alerts, and support messages
• Improve our website and services

3. SHARING YOUR INFORMATION

We do not sell your personal information. We may share your information with third parties only in the following circumstances:

• With your consent
• To comply with legal obligations or respond to lawful requests
• With service providers who perform services on our behalf
• To protect the rights, property, or safety of Carlton The Mechanic LLC or others

4. DATA SECURITY

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission or electronic storage method is completely secure. We cannot guarantee absolute security.

5. YOUR CHOICES AND RIGHTS

You may:

• Access, update, or correct your personal information by contacting us
• Opt out of receiving promotional communications at any time
• Request deletion of your personal data, subject to legal obligations

6. COOKIES AND TRACKING TECHNOLOGIES

We may use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings, but disabling cookies may affect website functionality.

7. CHILDREN’S PRIVACY

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected such information, please contact us to request deletion.

8. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. CONTACT US

If you have any questions or concerns about this Privacy Policy, please contact us at:

Carlton El Mecánico LLC.
Email: legal@carltonthemechanic.com