Condiciones de uso
Updated: September 13th, 2025

Welcome to Carlton The Mechanic LLC. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our services, you agree to comply with these Terms. Please read them carefully.

0. DEFINITIONS

For the purposes of these Terms of Service, the following terms shall have the meanings set forth below:

“Company,” “We,” “Us,” or “Our” refers to Carlton The Mechanic LLC., the provider of mobile mechanic services.

“Customer,” “You,” or “Your” refers to the individual or entity receiving services from us.

“Services” refers to any automotive diagnostic, maintenance, or repair work provided by Carlton The Mechanic LLC., whether on-site or at another agreed-upon location.

"Website” refers to our official website located at CarltonTheMechanic.com, including all content, features, and services offered through it.

“User Content” means any text, images, reviews, or other material submitted by customers through our website, email, or other channels.

“Terms” refers to these Terms of Service, which govern your access to and use of our services.

“Third Parties” refers to any individuals, companies, or organizations not owned or operated by Carlton The Mechanic LLC.

1. ACCEPTANCE OF TERMS

By using our services, you agree to be bound by these Terms and any additional guidelines or rules posted on our website.

2. SERVICES

Carlton The Mechanic LLC provides mobile auto repair and maintenance services. We reserve the right to modify or discontinue services at any time without notice.

Important Disclaimer: Repairs are performed outside a controlled shop environment. This may limit the types of services we can provide on-site. Weather, location safety, and space limitations may impact our ability to perform certain work.

3. USER OBLIGATIONS

You agree to provide accurate information and to comply with all applicable laws and regulations while using our services.

4. PAYMENT

Payments for services & parts are due at the time of booking. We accept various payment methods as indicated on our website.

5. CANCELLATION AND REFUND POLICY

Cancellations must be made at least 2 hours before your appointment.

Refunds are only issued if:

• The service has not been approved
• The cancellation is due to conditions such as inclement weather or mechanical delays on our end

All sales are final once service has been approved and work has begun. Refunds will not be issued except under special circumstances, which will be reviewed on a case-by-case basis.

6. APPOINTMENTS

Appointments are scheduled based on availability. Arrival times are estimates and subject to change. We are not responsible for delays caused by traffic, emergencies, or weather.

7. VEHICLE OWNERSHIP AND AUTHORIZATION

You affirm that you are the registered owner or have legal authorization to schedule service on the vehicle.

8. WARRANTIES AND DISCLAIMERS

We provide no warranties on parts, services, or labor as specified at the time of service. All other warranties are disclaimed to the fullest extent permitted by law. While we stand behind the quality of our work, we are not responsible for any voiding of manufacturer, dealer, or third-party warranties resulting from services performed. It is the customer’s responsibility to verify whether any requested service or repair may impact existing warranties on their vehicle.

9. LIMITATION OF LIABILITY

Our liability is strictly limited to the amount paid by the customer for the specific service provided. Under no circumstances shall we be held liable for any indirect, incidental, consequential, or special damages, including but not limited to loss of use, loss of profits, or damage to property, arising from or related to the services performed.

10. INTELLECTUAL PROPERTY

All content on our website, including text, graphics, logos, images, and any other materials, is the property of Carlton The Mechanic LLC. or used with written permission. This content is protected by copyright, trademark, and other intellectual property laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

11. USER CONTENT

By submitting any content to us (including descriptions, images, reviews, or other materials), you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, adapt, display, and distribute such content for the purposes of operating, improving, and promoting our services—including on our website, marketing materials, and social media platforms. You retain ownership of your content, and this license does not affect your rights. However, by submitting content, you confirm that you have the necessary rights or permissions to grant us this license.

12. TERMINATION

We may terminate or suspend access to our services without notice for any reason.

13. GOVERNING LAW

These Terms are governed by the laws of Oklahoma. You agree to resolve disputes in that jurisdiction unless otherwise required by law.

14. CHANGES TO TERMS

We reserve the right to update or modify these Terms of Service at any time, at our sole discretion. Any changes will be effective immediately upon posting to our website. Your continued use of our services after any such changes are made constitutes your acceptance of the updated Terms. It is your responsibility to review the Terms periodically for any updates.

15. PRIVACY POLICY

Your privacy is important to us. Please review our Política de privacidad to understand how we collect, use, and safeguard your information.

16. THIRD-PARTY LINKS

Our website or communications may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the content, policies, or practices of any third-party websites. Accessing these sites is at your own risk, and we encourage you to review their terms and privacy policies before engaging with them.

17. INDEMNITY & Hold Harmless Agreement

You agree to indemnify & Hold Harmless Carlton The Mechanic LLC for claims related to your use of our services.

18. ENTIRE AGREEMENT

These Terms represent the entire agreement between you and Carlton The Mechanic LLC.

19. SEVERABILITY

If any provision is found invalid, the remaining provisions remain in effect.

20. CONTACT INFORMATION

Email: legal@carltonthemechanic.com

21. DISPUTE RESOLUTION

Disputes will be resolved through binding arbitration in Oklahoma unless otherwise required by law.

22. CORRECTIONS

We may correct errors, inaccuracies, or omissions on our website or in these Terms at any time.

23. DISCLAIMER

The services are used at your own risk. We are not liable for damage, loss, or inaccuracies resulting from use.

24. LIMITATIONS OF LIABILITY

We are not liable for damages beyond the fees paid, including lost profit or data, even if advised of the possibility.

25. INDEMNIFICATION

You agree to defend and indemnify us against third-party claims arising from your actions or violations of these Terms.

26. USER DATA

We perform backups but are not liable for data loss or corruption.

27. ELECTRONIC COMMUNICATIONS

You consent to receive and sign agreements electronically.

28. SMS TEXT MESSAGING

You may receive texts from us. To opt out, reply STOP. Message/data rates may apply.

29. CALIFORNIA USERS

Unresolved complaints can be reported to the California Department of Consumer Affairs.

30. MISCELLANEOUS

These Terms do not create an employment or agency relationship. Force majeure applies to delays beyond our control.

31. MOBILE MECHANIC-SPECIFIC DISCLAIMERS

Service Location Requirements: You must provide a safe, legal, and level surface for service. We reserve the right to cancel or reschedule if the location is unsafe or inaccessible.

Weather Conditions: Services may be postponed due to rain, snow, wind, or other weather-related hazards.

Parts: We are not responsible for issues resulting from parts. No warranty is offered on parts.

Limited Equipment: On-site repairs are limited by the tools and conditions available. Some diagnostics or repairs may require shop referral.

Not Liable for Pre-existing Conditions: We are not responsible for hidden or unrelated vehicle issues discovered during service.

No Tow Services Included: Vehicles requiring relocation must be towed at the customer’s expense.

32. CONTACT INFORMATION

Carlton The Mechanic LLC
Email: carlton@carltonthemechanic.com

33. Trademark Disclaimer

All trademarks, logos, and brand names are the property of their respective owners. All company, product, and service names used on this website are for identification purposes only. Use of these names, logos, and brands does not imply endorsement, affiliation, or sponsorship.